DearSoulmate

Legal & Safety Information

Last updated: April 2026

Privacy Policy

Welcome to DearSoulmate. We are committed to protecting your personal information and your right to privacy. This policy explains how we collect, use, and share information about you when you use our app.

Information We Collect

Information you provide

Information collected automatically

How We Use Your Information

How We Share Your Information

We do not sell your personal data. We may share your information with:

Data Retention

We retain your data as long as your account is active. You can delete your account at any time from Settings. Upon deletion, your data is removed within 30 days.

Your Rights

Security

We use industry-standard encryption and security measures to protect your data. However, no method of transmission over the internet is 100% secure.

Children's Privacy

DearSoulmate is strictly for users aged 18 and above. We do not knowingly collect data from anyone under 18. If we discover a user is underage, their account will be immediately terminated.

Privacy questions?

Contact us at support@dearsoulmate.in

Last updated: April 2026

Terms & Conditions

By downloading or using DearSoulmate, you agree to these terms. Please read them carefully.

Eligibility

You must be at least 18 years old to use DearSoulmate. By creating an account, you confirm that you meet this requirement.

Account Responsibilities

Prohibited Conduct

You agree not to:

Premium Subscriptions

Content

You retain ownership of content you post. By posting, you grant us a license to use it to provide and improve our services. You must not post content that is illegal, offensive, or violates others' rights.

Termination

We reserve the right to suspend or terminate your account if you violate these terms, without notice. You may delete your account at any time from Settings.

Disclaimer

DearSoulmate is provided "as is" without warranties of any kind. We are not responsible for the actions of other users. Always exercise caution when meeting people online.

Governing Law

These terms are governed by applicable law. Any disputes will be resolved through binding arbitration.

Legal questions?

Contact us at support@dearsoulmate.in

Your safety is our priority

Dating Safety Guidelines

At DearSoulmate, your safety is our top priority. Please read these guidelines to stay safe while using our app and meeting new people.

🔒 Protect Your Personal Information

📱 Online Safety

💡 Tip: Use our video verification feature to confirm someone is who they say they are before meeting in person.

🤝 Meeting in Person

When you decide to meet someone for the first time:

🚨 Recognising Scams

Be alert to these warning signs:

⚠️ Never send money to someone you have not met in person, no matter how convincing their story is. Romance scams cause significant financial and emotional harm.

🛡️ How We Keep You Safe

🆘 Emergency & Support

If you are in immediate danger, call your local emergency services (911 in the US, 999 in the UK, 112 in Europe).

Safety concerns?

Report to us at support@dearsoulmate.in

We review all reports within 24 hours

Last updated: April 2026

Community Guidelines

DearSoulmate is a place to build genuine connections. To keep our community safe, respectful, and welcoming for everyone, we ask all members to follow these guidelines.

💕 Be Authentic

🤝 Be Respectful

🚫 Zero Tolerance

The following behaviour will result in immediate and permanent ban:

📸 Photo Guidelines

💬 Messaging Guidelines

🛡️ Keeping the Community Safe

💡 Remember: Every report is reviewed by our safety team. Your reports help protect the entire community.

⚖️ Enforcement

Violations of these guidelines may result in:

Questions about our guidelines?

Contact us at support@dearsoulmate.in